Privacy Policy
We at McKesson Corporation are committed to maintaining the privacy and security of our customers' personal information. Through the McKesson privacy policy, we want to assure you of our commitment to privacy and security. Our privacy philosophy is based on the concept of fair information practices. This means we provide our customers with notice of how we manage information so that they can have a more informed understanding of how we operate.
Note to Minors
McKesson values the privacy of those under the age of 18 and does not wish to obtain any information from or about them via this site. If you are under 18 and are not supervised by an adult, please do not use this site. Parents are urged to monitor and supervise their children's on-line activity.
Scope and Purpose
This privacy policy describes the practices of McKesson for information that we obtain via this web site, either directly or through third-party vendors. It does not describe practices with respect to other web sites that we operate, information that we obtain through other means, or the practices of web sites of third parties to which we provide links. We do not control and are not responsible for the privacy practices of, or the data available on, the web sites of third parties, and we recommend that you evaluate the soundness of these practices and data for yourself.
In a separate section below entitled Statement of E-Mail Privacy Practices we also provide information about our collection and use of e-mail addresses, both in connection with this web site and otherwise, subject to the limitations of scope contained in that section.
There are general exceptions to this policy: when you have given us your consent to share or use information about you, when we believe that we need to share information about you to provide a service that you have requested from us or from others, when we are required by law to disclose information, or when we believe that it is necessary to protect our rights or to avoid liability or violations of law.
We reserve the right to change this policy at any time without prior notice by publishing changes on this page. Please be sure to check this page periodically for updates to this policy.
We use both "cookie" and "web beacon" technology with respect to this site. We use this technology to obtain information from on-line visitors that we believe is necessary to permit convenient functionality of this site, to enhance the user's on-line experience on this site, to assess the effectiveness and design of site features, and to understand and assess the effectiveness of our advertising. For example, we track the number of visitors using portions or features of this site in order to make changes that we believe will improve the site, we track the popularity and use of features on this site to guide development of new ones, and we assess ways in which this site has become known to and accessed by users in order to gauge the quality and methods of our advertising. The information that we use may include, for example, IP address and other data about the equipment used to visit this site, the pattern of searching and browsing that preceded viewing our site, and the behavior of viewers on this site, and we do not consider this type of information personally identifiable.
If there are third parties that process McKesson data, we will require them to hold all personally-identifiable information confidential, and to use our customer information only for the purpose of fulfilling their business obligation. McKesson does not sell personally identifiable information to third party marketers. Also we engage certain service vendors for purposes of tracking and associating internet search and browsing behavior with our advertisements and to provide functionality on this site, and, in that connection, we enable them, among other things, to use cookies and web beacons on or in conjunction with this site. The use and collection of information by these vendors is governed by their respective privacy statements and is not covered by this policy.
More About Cookies and Web Beacons
"Cookies" are files stored on a user's computer by a server or web site in connection with a session, visit, viewing of a web page, or user action on a web page. They can be read or retrieved by the same or another server or website when additional sessions, visits, viewings, or user actions occur and can be used to provide information about the session, visit, viewing, or action when they were stored. Most browsers contain various controls for accepting, rejecting, or notifying users about cookies. Users who wish to administer acceptance and storage of cookies should refer to browser instructions and compare the administrative capabilities of different browsers to determine what is appropriate for them. Administrative settings that refuse to accept or store cookies may adversely affect access to features of this site or your ability to view or navigate within this site.
"Web beacons" are mechanisms in email messages and on web pages that cause the viewer's computer to browse to one or more specified servers and/or to request images or files from one or more web sites. They are also variously known as "Internet tags," "pixel tags," and "clear GIFs" and permit collection of information by the contacted servers or sites, such as the IP address of the computer that downloaded the page or viewed the message on which the beacon appears, information in cookies stored on that computer, the time the page or message containing the beacon was viewed, and the type of software used to view the page or message. The ability to collect this information enables us, among other things, to assess whether a message recipient has the ability to receive HTML format messages and has received and viewed a message and to assess which advertisements, messages, or websites may have led viewers to a web page. Beacons on web pages are activated then the page is viewed, and beacons in e-mail messages are activated when an HTML e-mail is viewed. In each case, the beacon causes the viewer's computer to request one or more images from our server or the servers of our vendors. If you do not want to receive e-mail messages with self-activating web beacons, you can choose to receive e-mails in non-HTML format by administering settings in the e-mail software in your computer.
Neither the beacons nor the cookies we use collect personally identifiable information such as name, address, telephone number, or e-mail address.
Statement of E-Mail Privacy Practices
This statement about e-mail does not apply to collection and use of e-mail addresses:
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In communications to and from our clients or their personnel, since e-mail addresses and data exchanged in those relationships are governed by the confidentiality and other provisions of our client contracts;
- In our Outlook® or equivalent address book, contact, or business e-mail systems designed or used to enable day-to-day communications between individuals known to each other or engaging in business/personal communications; or
- For disclosure to ISPs and other data carriers in the course of transmission of e-mails otherwise permitted by this Statement.
You will not receive e-mail as a result of visiting this site unless you request or consent to it or have voluntarily filled out a form on this site that contains your e-mail address. All such e-mail will include capability to opt-out of receiving further e-mails from us, if you wish to do so, and that capability will be consistent with applicable laws and regulations.
We also send or initiate e-mail to other individuals that is not transactional/relationship content e-mail (including, for example, e-mail to sales prospects, investors, job-seekers, and members of the public who have requested communications or information from us). All such e-mail will include capability to opt-out of receiving further e-mails from us, if the recipient wishes to do so, and that capability will be consistent with applicable laws and regulations.
We collect addresses for such messages from a number of sources, such as this web site (subject to the Privacy Policy above) and from various vendors, business data bases, sign up promotions, meetings, and similar sources. We use these addresses for our own marketing, promotional, and informational communications including solicitations, invitations, newsletters, awareness campaigns, announcements, and similar activities. In some cases, we disclose these addresses to our contract partners who support or enable our activities (for example, by sending and tracking e-mails). However, we do not permit use or further disclosure of such addresses for the use of sending e-mail other than our own e-mail or e-mail on behalf of our clients.
Our outgoing e-mail may include web beacons (for explanation of web beacons, see the section More About Cookies and Beacons above). We may also arrange for the capability to track when a URL (or web link) has been clicked inside of an e-mail message sent by our system or by a vendor on our behalf. We use this functionality to track which links were clicked and in what quantity, as well as the aggregate number of links clicked. This click-tracking functionality does not collect personally identifiable information such as name, address, telephone number, or e-mail address; but, it may collect information on IP address, browsing history or path and other data about the equipment of the user.
Linking to Other Sites
Please remember that when you use a link to go from McKessonPracticeSolutions.com to another Web site, the McKessonPracticeSolutions.com Site Rules and McKesson Privacy Policy are no longer in effect. Your browsing and interaction on any other Web site, including any site that has a link on McKessonPracticeSolutions.com, is subject to the rules and policies of that site. Note that some McKesson sites may contain links to other sites that are beyond our control, and that you may want to read that sites' privacy policy before entering information. We encourage you to read the rules and policies of the sites you visit to further understand their procedures for collecting, using, and disclosing personal information.
Security
We use recognized industry safeguards to protect personally identifiable information from unauthorized access or use. We will employ industry recognized security safeguards to protect the personally identifiable information that you have provided to us from loss, misuse and unauthorized alteration. If you are required to transmit sensitive information (such as Social Security and/or credit information) to us through our Web site, we will provide you access to our secure server that allows encryption of your data as it is transmitted to us. We will protect personally identifiable information stored on the site's servers from unauthorized access using commercially available computer security products (e.g., firewalls), as well as carefully developed security procedures and practices.
Customer Service and Recourse
We will tell you how you can contact us regarding our privacy statement and practices. If you have any questions about this privacy statement, our information handling practices, or any other aspects of your privacy and the security of information, please send an email to Regulatoryaffairs@McKesson.com. Our mailing address is: Law Department, One Post St., San Francisco, CA, USA 94104, ATTN: Privacy Officer.
We retain the flexibility to update this policy. McKesson may periodically update this policy to describe how new Web features may affect our use of your information and to let you know of new controls and features that we may provide you. McKesson will NOT apply changes to this policy retroactively to information McKesson has previously collected.
HIPAA at McKesson
As a key provider of services and technology to the healthcare industry, McKesson Corporation and its affiliated companies collectively, ("McKesson") have implemented programs to address the transaction standards, and the privacy and security implications of the rules promulgated pursuant to the Health Insurance Portability and Accountability Act of 1996 ("HIPAA").